About Us

NATFM was established on 20-01-2001 to evolve into a premier resource centre for telecom and Information Technology studies with a pan-India presence and global relevance. The Vision and mandate of NATFM are predicated upon effective institution building. In recognition of this we have designed internal processes to work in a simple and transparent fashion towards the following objectives.

• To establish institutional relevance and credibility by undertaking need based and action oriented training activity for middle and senior management levels of BSNL/MTNL/DOT in new and topical areas of management science.

• To partner with reputed organizations, institutes and corporate entities in the area of training and development.

• To incubate innovative ideas for co-creation of value and co-branding customer offerings.

• To explore training and development activities across the globe.

In pursuit of the first objective, NATFM has so far conducted more than 150 courses, workshops and seminars since inception. click for detailed Course Inventory. All the courses could bring participants working in various BSNL offices and field units all over India. In the international level NATFM has taken the challenge of training of executives of two batches of Bhutan Telecom, Royal Government of Bhutan in the third year of its functioning. Also has undertaken the task of designing and delivering the Induction Training of Junior Accounts Officers of MTNL (Mahanagar Telephone Nigam Limited), a public sector enterprise, in the same year and successfully completed the training. The primary courseware for the training of Junior Accounts Officers of BSNL “BSNL Accounts and Finance” is designed and developed by the in-house faculty of NATFM. Apart from in-house training, the institution has ventured to far off places to conduct workshops such as BSNL Accounting for Western Zone at Pune, Eastern zone at Calcutta and Southern zone at Chennai and for Northern region at Kurukshetra, workshop on Attitudinal Revitalization at Ahmedabad and Chennai, and work shop on “Cost Accounting Records” at Andaman islands and these are recent tasks completed as a part our programme to reach training at far ends. A journal “Journal of Telecom Finance and Management” is also being published by the academy.


NATFM, an apex level management institute of BSNL, aspires to become the leading resource centre for Telecom and Information Technology studies and also a business driver for pro-active change and growth in the industry.


To diligently fulfill its mandate as a Centre for Excellence in BSNL while expanding its ambit to create synergies with other organizations in the telecommunications and related industries

Absorb and augment global best practices in management and inculcate the same across BSNL and partner organizations..

Design and deliver management development modules and workshops based on customized organizational Training Needs Analysis (TNA) for the industry..

Develop a state of the art knowledge bank based on case studies in telecom and related industries